RETURN POLICY

Modified Return Policy – COVID 19: Due to the disruption caused by COVID-19, to allow flexibility for our Customers, Work Clothing Warehouse, has extended our Return Policy from 30 days to 60 days from the ship date.


*Returns with a gift receipt will be offered a gift card or even exchange.
*Returns where a coupon was redeemed will result in an adjusted refund amount.
*Returns that have defective or issues caused by Work Clothing Warehouse will need to be returned and we will either re-order with express shipping at Work Clothing Warehouses *expense, depending on stock and customers' requests we can also refund the order.

Work Clothing Warehouse reserves the right to limit returns or exchanges regardless of receipt .

Returning Products Exclusions and Restrictions

*The following items cannot be returned: Any Opened Survival / Camping Kits, Emergency Food Rations & Water, Opened First Aid Supplies, Insect Repellent, Water Purifications, Axes, Saws, Used / Opened Shovels & Picks, Portable Camping/ Backpacking Stove Fire Starters, Duct Tape, Opened/ Used Sewing Kits, Camp Showers, Portable Camp Toilets, Fire Starters, Face Masks, Washed/ Used garments, Disposable Garments, Custom, Embroidered, Special-Order Items, and Gift Cards.

Order Cancellation

*Orders which have already reached our distribution center cannot be canceled, changed, or stopped. Call us immediately as we only have minutes after your order is placed online before our automation cannot be stopped. We will try and assist you to the best of our ability. All cancellations require confirmation by our customer service department.

*Due to the speed of our automation we may not be able to cancel or modify your order, minutes after your order is received it is sent to one of our many distribution centers. In a matter of minutes, the order is pulled, packed, and taken to our carrier pick up along with hundreds of other orders, at which point we have no way to stop it. It is like finding a needle in a haystack. Our apologies.

*Orders shipped, but refused by the customer will still be charged shipping charges. Embroidery orders which have already been embroidered but not shipped cannot be canceled, changed, or returned. Shipping charges will apply if the order has shipped or is in our distribution system. Orders that have been shipped, but not wanted by the customers should follow our return policy shown above.

Certain returns will be handled under the Brands warranty or return policy.

Here Is How You Get Your Return Authorization Number: In support of the nation's efforts to stop the spread of COVID-19, some warehouses are short-staffed, working at half mass, or closed. Please email us your return request at: customerservice@workclothingwarehouse.com If you are registered online with us, you can also look up your order and request the return of your order. If you do not have your order confirmation email, please make sure to provide your order number, the date the order was placed, what you are returning from that order, and reasons why you are returning your order. Work Clothing Warehouse will respond to the customer's email with RMA# and address to ship back the return. The customer is responsible for shipping . Once a return is received back at the warehouse, the return will need to pass quality control. Once passed quality control, Work Clothing Warehouse will refund the payment method used at the time of order placement. We advise all customers requesting returns to ship their returns via UPS, FedEx or USPS insured mail. Please email us: customerservice@workclothingwarehouse.com
with your tracking number.